The Best Rate is always guaranteed when booking directly on our site. Our dedicated concierge team is available 24/7 for all personalized service and travel planning. Enjoy ultra-fast, complimentary Wi-Fi throughout the hotel. Please note, the Berlin Urban Hotel is a completely non-smoking environment.
Our standard times are set to ensure your room is prepared to the highest possible standard:
If you require an early check-in or late check-out, please contact our Front Desk team. These requests are subject to availability and may involve an additional fee. We will always do our best to accommodate your travel schedule.
We understand that travel plans can change. The Berlin Urban Hotel operates with a 24-hour reception desk, ensuring that a member of our team is always available to assist you, regardless of your arrival time.
For a seamless check-in, we simply ask that you notify the hotel in advance of your late arrival, particularly if you expect to arrive after midnight. Upon arrival, you will still need to present your valid photo ID and the credit card used for the reservation to complete the process. Your room will be held for you, and we look forward to welcoming you whenever you arrive.
We offer two primary options for starting your day:
Yes, the Berlin Urban Hotel is committed to ensuring a comfortable and seamless stay for all our guests.
Our hotel and public areas are fully accessible, featuring ramps and elevators to all floors. We offer specially designed accessible rooms that include wider doorways, grab bars, and roll-in showers.
To ensure we can best accommodate your specific needs and assign the most suitable room, we highly recommend specifying your requirements during the booking process. Our dedicated team is trained and ready to assist you throughout your stay.
Yes, the Berlin Urban Hotel is pet-friendly, and we are happy to welcome your well-behaved companion.
Does pet allowance require an extra cost? Yes, there is typically a nightly fee applied per pet for enhanced cleaning and amenities. This fee may vary, so please confirm the exact rate when making your reservation.
Important: To ensure a seamless check-in and to provide specific amenities for your companion, we require guests to notify the hotel at the time of booking.
Yes, complimentary, high-speed Wi-Fi internet access is available to all guests throughout the entire hotel.
We understand that connectivity is essential for the modern traveler. Our system is designed using fiber-optic technology to ensure ultra-fast, reliable performance, whether you are streaming content, working remotely, or connecting multiple devices in your room or in our common areas. You will receive simple connection instructions upon check-in.
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